Returns
We want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your purchase, we offer a 30-day return policy from the date of purchase.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
• The product must be in its original condition and packaging, including all tags and accessories.
• The product must not have been used, altered, or damaged in any way.
In the unlikely event of an item being received damaged please contact us immediately through email : Send Email
Disclaimer:
Our products are intended to be used only as directed. It is important to follow all instructions and warnings provided with the product and to use it in accordance with industry standards and regulations. We cannot be held liable for any damage, injury, or loss that may result from the misuse or improper use of our products.
By using our products, you acknowledge and agree that you are solely responsible for their use and that you release us from any liability or claims that may arise from such use.
To initiate a return, please follow these steps:
Contact our customer service team at Send Email to request a return.
Provide your order number and reason for return.
Our customer service team will provide you with an RMA number and instructions on how to package and send the product back to us.
Return the product to us within 30 days from the date of purchase using a trackable service.
Return shipping costs are the customer's responsibility and are not eligible for a refund.
Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria for returns.
If the returned product meets the eligibility criteria, we will process your refund or exchange.
Refunds
Refunds will be processed to the original payment method used for the purchase. Please allow up to 7 business days for the refund to appear on your account.